CRM integration that puts customer data where your teams need it, current, complete, and trustworthy.
Bidirectional syncs between your CRM and the platforms around it, with data ownership decided up front.
A CRM that's out of sync isn't a system of record, it's a rumor. Temper And Forge makes yours the truth again.
Our CRM Integration Process
01
Customer data and flow audit
Every system that creates or consumes customer data gets mapped, along with where records currently diverge: duplicates, stale fields, and the manual re-entry your team performs as a workaround. The mess gets measured before it gets moved.
02
Ownership rules and sync design
Every field gets one owning system and defined conflict rules, then the sync gets designed around them: direction, frequency, and matching logic. Data hygiene decided now is what prevents silent corruption later.
03
Migration, build, and dedupe
We clean and deduplicate before connecting, because syncing bad data just distributes it faster. The integration gets built and tested against your real records, including the messy ones your team could name from memory.
04
Verification and team adoption
Post-launch we verify sync health in both directions and train the teams whose workflows change. The measure of success is behavioral: people stop exporting to spreadsheets because the CRM finally answers their questions.
Our team
Who guards the customer data.
Integration specialists who treat customer data like the asset your revenue depends on, because it is.
11
Years in business
650+
Projects delivered
5.5M
Users of our custom tools
$75B+
Enterprise value supported
Foodberry
We were rebranding to a new name and needed a website to reflect our updated identity. Temper And Forge built our site using WordPress, matching it to our most recent investor pitch deck so that investors saw the same thing on our site as in our presentations. Communication throughout the project was responsive and transparent — they provided guidance beyond just the immediate deliverables. Our leadership team is very happy with how it came together, and they understand what we want and run with it.
Alex Neuber
Head of Business Planning & Marketing
Inside Systems Integration.
Your CRM is one hub in the operational stack. Explore the ERP, automation, and commerce connections.
A few of our partners
our clients
Don't just take it from us. Hear from our clients
- Temper And Forge's quality of work is exceptional; they've delivered everything they promised they would and more. We get excellent value for our money. — Jim Boborci, Director of Brand & Creative. 5 out of 5 stars.
- I've worked at my organization for close to 12 years and worked with over 12 external vendors, maybe more. Temper And Forge has been the easiest to work with and the most knowledgeable about their work. The team has produced the best work for us. — Anna McKay, Head of Web & Design. 5 out of 5 stars.
- They brought our vision to life. The team worked effectively together and was collaborative with our team. The partnership was seamless. — Danielle Lewan, Director of Marketing & Communications. 5 out of 5 stars.
- We were instantly comfortable with Temper And Forge, and their resources were extremely responsive. The team listened to our needs and adapted to every single aspect that we expected from them — they were great. — Eric Demas, CFO & City Auditor. 5 out of 5 stars.
- Temper And Forge was one of the most professional companies I've ever worked with, as they were highly responsive to our feedback, concerns, and changes we needed to make. — Bryce Gibson, Co-Founder. 5 out of 5 stars.
- Their effective communication is outstanding; they understand what we want and run with it. — Alex Neuber, Head of Business Planning & Marketing. 5 out of 5 stars.
- Temper And Forge has made a name for themselves to deliver results and our projects are the key indicators of that. — Nicholas Collins, Vice President & COO. 5 out of 5 stars.
- What sets them apart is their ability to consider all of the stakeholders' inputs and come up with a solution that meets everyone's needs. — Alisha Harrington, Co-Director. 5 out of 5 stars.
- They give us what feels like white-glove service. They prioritize us, and it feels like we're their only client, even though we know that isn't the case. That's appreciated. — Joe Myxter, Director of Communications. 5 out of 5 stars.
- Temper And Forge was highly responsive and provided quick deliveries. The team delivered work ahead of schedule and stayed on budget, communicating in a quick manner. — Vincent Santino, Marketing Director of Demand Generation. 5 out of 5 stars.
- Temper And Forge is a small boutique firm, and I know that every dollar we spend goes directly into results. I don't feel like there's any wasted time with them. — Aloe Driscoll, Digital Marketing Manager. 5 out of 5 stars.
- I was impressed by Temper And Forge's investment in our company's mission and values. Their company culture set them apart, and Temper And Forge seemed to genuinely care about our market — that was unique. — Elisabeth Law, Director of Marketing. 5 out of 5 stars.
- They're a dynamite team that's a helpful partner. As time goes on, I noticed that they have a fundamental interest in our business. They know our goals and can execute them quickly. — Thomas Winstanely, VP Marketing. 5 out of 5 stars.
- Temper And Forge's willingness to dive into some of the design challenges was really impressive. They didn't shy away. — Allison Price, Director of Marketing & Communications. 5 out of 5 stars.
Ready to trust your CRM again?
Let's restore your CRM to the system of record it should be.