Web design built to reduce friction, earn credibility with the right audiences, and convert more of your traffic.
From audience research and information architecture to visual design, T-F builds websites that earn trust and convert.
Your website is doing the talking when you're not in the room. Temper And Forge makes sure it says the right thing.
Our Web Design Process
01
Discovery and audience research
We start by understanding who the site has to convince: stakeholder interviews, audience research, competitive review, and a clear definition of what the site must accomplish for the business. Design decisions made without this context are guesses, so we don't start designing until it exists.
02
Architecture and user experience
We structure the site before we style it: sitemap, information architecture, user journeys, and wireframes that define how visitors move from arrival to action. This is where conversion is actually designed. Visual polish can't save a structure that hides what users came to find.
03
Visual design and validation
With structure validated, we design the visual system: typography, color, imagery, and interaction patterns applied across every template. Reviews happen at defined checkpoints so feedback lands while it can still shape the work, and every screen is designed against the goals set in discovery.
04
Handoff, build support, and launch
We prepare complete specifications for build, collaborate with development through implementation, and QA every template against the approved designs. Launch is a checkpoint, not the finish line: we review real user behavior after go-live and recommend refinements based on what the data shows.
Our team
The designers behind the work.
Designers and strategists who treat every layout decision as a conversion decision.
Boston University School of Public Health
Temper And Forge has designed and developed two WordPress websites for us and is currently developing a third. They integrated a shopping cart and class registration feature, and they demonstrated exceptional flexibility when we shifted priorities mid-project — adapting without missing a beat and consistently delivering work ahead of schedule. Temper And Forge introduced tools like Figma that became part of our ongoing workflow, and their close-knit leadership kept communication seamless throughout. We've seen an increase in our email sign-ups and website engagement, and the team has produced the best work for us.
Anna McKay
Head of Web & Design
11
Years in business
650+
Projects delivered
5.5M
Users of our custom tools
$75B+
Enterprise value supported
A few of our partners
our clients
Don't just take it from us. Hear from our clients
- Temper And Forge's quality of work is exceptional; they've delivered everything they promised they would and more. We get excellent value for our money. — Jim Boborci, Director of Brand & Creative. 5 out of 5 stars.
- I've worked at my organization for close to 12 years and worked with over 12 external vendors, maybe more. Temper And Forge has been the easiest to work with and the most knowledgeable about their work. The team has produced the best work for us. — Anna McKay, Head of Web & Design. 5 out of 5 stars.
- They brought our vision to life. The team worked effectively together and was collaborative with our team. The partnership was seamless. — Danielle Lewan, Director of Marketing & Communications. 5 out of 5 stars.
- We were instantly comfortable with Temper And Forge, and their resources were extremely responsive. The team listened to our needs and adapted to every single aspect that we expected from them — they were great. — Eric Demas, CFO & City Auditor. 5 out of 5 stars.
- Temper And Forge was one of the most professional companies I've ever worked with, as they were highly responsive to our feedback, concerns, and changes we needed to make. — Bryce Gibson, Co-Founder. 5 out of 5 stars.
- Their effective communication is outstanding; they understand what we want and run with it. — Alex Neuber, Head of Business Planning & Marketing. 5 out of 5 stars.
- Temper And Forge has made a name for themselves to deliver results and our projects are the key indicators of that. — Nicholas Collins, Vice President & COO. 5 out of 5 stars.
- What sets them apart is their ability to consider all of the stakeholders' inputs and come up with a solution that meets everyone's needs. — Alisha Harrington, Co-Director. 5 out of 5 stars.
- They give us what feels like white-glove service. They prioritize us, and it feels like we're their only client, even though we know that isn't the case. That's appreciated. — Joe Myxter, Director of Communications. 5 out of 5 stars.
- Temper And Forge was highly responsive and provided quick deliveries. The team delivered work ahead of schedule and stayed on budget, communicating in a quick manner. — Vincent Santino, Marketing Director of Demand Generation. 5 out of 5 stars.
- Temper And Forge is a small boutique firm, and I know that every dollar we spend goes directly into results. I don't feel like there's any wasted time with them. — Aloe Driscoll, Digital Marketing Manager. 5 out of 5 stars.
- I was impressed by Temper And Forge's investment in our company's mission and values. Their company culture set them apart, and Temper And Forge seemed to genuinely care about our market — that was unique. — Elisabeth Law, Director of Marketing. 5 out of 5 stars.
- They're a dynamite team that's a helpful partner. As time goes on, I noticed that they have a fundamental interest in our business. They know our goals and can execute them quickly. — Thomas Winstanely, VP Marketing. 5 out of 5 stars.
- Temper And Forge's willingness to dive into some of the design challenges was really impressive. They didn't shy away. — Allison Price, Director of Marketing & Communications. 5 out of 5 stars.
- We’ve seen a 10% increase in sales and purchase rates. Temper And Forge has met and exceeded our expectations. — Rachel Ferrell, Chief Marketing Officer. 5 out of 5 stars.
- They’ve since become a major part of how we have grown. Most importantly, the work has translated into real business results, allowing us to go from a thriving word of mouth based business, to having so many inquiries we had to put up a wait list. — Dr. Jay Luthar, Founder and Medical Director. 5 out of 5 stars.
