”"Temper And Forge’s quality of work is exceptional; they’ve delivered everything they promised they would and more. We get excellent value for our money. Their attention to the design process left from the get-go has made me very comfortable. I’ve worked with other companies doing similar projects, and they usually haven’t put much importance on the design aspect. Temper And Forge is a very design-focused group that can back up their designs technically, which is rare; usually, agencies aren’t able to do both pieces."
Jim BoborciDirector of Brand & Creative, Acclivity Health Solutions, Inc
PROJECT FEEDBACK SUMMARY
Temper And Forge has increased the site’s speed from 40% to 92% and improved the site’s usability. The team is easy to work with and delivers high-quality work ahead of schedule. Phone calls and weekly Zoom or Google Meet calls facilitate communication. monday.com is used for project management.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Temper And Forge?
Our website was slow, and we needed help redeveloping our website to reflect our new messaging and make it easier for users to find and navigate the site.
SOLUTION
What was the scope of their involvement?
Initially, we provided a creative brief and an overall design brief. I spoke with Temper And Forge about our brand philosophy and brand elements and provided a rough wireframe that noted where all the content should go. I gave them access to our digital access tool, which included all our brand colors, stock photos, and other assets. We looked at other websites together to get an idea of the aesthetic I wanted.
Temper And Forge has done a lot of the design work in conjunction with me and presented design options based on our brand and discussions; they’ve helped us redesign our website layout and architecture and created wireframes for us in Figma. They’ve also used Pastel and Adobe Creative Cloud products, including Photoshop and Illustrator.
We’ve worked together to make sure the parts of the website are connected in the best way possible, and Temper And Forge has executed UX design; they’ve revamped our resources section of the site. We have a considerable amount of resources on the site, and Temper And Forge has enabled users to sort them by section and market.
They’ve also built the new site mostly from scratch in WordPress using Advanced Custom Fields; We’ve used Elementor in the past, which we found slow and bloated. Temper And Forge has helped us transition from the old site to the new one, and they continue to provide maintenance.
Additionally, Temper And Forge has worked with a third-party agency that provides SEO and Google Ads management services to make sure the website is optimized.
What is the team composition?
We work closely with Nathan (Founder & Owner). Connor (Lead UX/UI Designer) works on frontend design, and Jesse (Lead Developer) is the primary development contact.
How did you come to work with Temper And Forge?
They were referred to us by a colleague in my industry.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Temper And Forge has optimized the backend, making the site run much faster and more smoothly. Within the first week of the engagement, the speed and responsiveness optimization of our website jumped from around 40% to 92%. They’ve increased the speed and usability of our resources section.
We’ve received leads, so we know that the website is functioning properly; everyone is very happy with the new site. The website was just launched in mid-May 2023, so we haven’t collected many metrics yet.
How did Temper And Forge perform from a project management standpoint?
Temper And Forge has added developers to help us launch the site 18 days ahead of schedule. The team is extremely responsive, extraordinarily organized, and a pleasure to work with.
The intake of our information was very quick and coordinated; Temper And Forge is quick and efficient. They also work seamlessly with our third-party SEO and PPC agency.
Everything has been on track, and the meetings are well-run. We communicate with Temper And Forge via phone conversations and biweekly video conferences on Zoom or Google Meet. They manage our project using monday.com.
What did you find most impressive about them?
Temper And Forge’s quality of work is exceptional; they’ve delivered everything they promised they would and more. We get excellent value for our money.
Their attention to the design process left from the get-go has made me very comfortable. I’ve worked with other companies doing similar projects, and they usually haven’t put much importance on the design aspect. Temper And Forge is a very design-focused group that can back up their designs technically, which is rare; usually, agencies aren’t able to do both pieces.
Are there any areas they could improve?
No, they’ve done everything we asked.
Do you have any advice for future clients of theirs?
The better you can articulate your expectations, the better they’ll be able to meet those expectations.
Project URL:
Casanacare.com
Engagement Length
Oct. 2022 – Ongoing
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