”“Temper And Forge excels at web design and does all the work for us; we only need to provide feedback and input.”
Alex NeuberHead of Business Planning & Marketing, Foodberry
PROJECT FEEDBACK SUMMARY
The client is delighted with the website and Temper And Forge’s communication skills and turnaround time. The team delivers ahead of time in anticipation of last-minute changes and collaborates well through Monday.com. Their design talent and understanding of requirements also stand out.
OPPORUNITY // CHALLENGE
What challenge were you trying to address with Temper and Forge?
We were rebranding to a new name and wanted a website to reflect our new brand, and what we stand for, so we reached out to Temper And Forge.
SOLUTION
What was the scope of their involvement?
Temper And Forge built our website using WordPress. They didn’t code from scratch; they worked within the parameters and tools on WordPress and utilized their own previous code that they plugged into our site as needed.
We asked the team to ensure the website reflected our most recent investor pitch deck so that, if investors looked at our site, it matched what they saw in the pitch deck. Temper And Forge included what our company does, focusing on making the site visually appealing and straightforward while still looking professional.
Currently, they provide us with site maintenance on a retainer and develop small sections as needed.
What is the team composition?
We’ve primarily worked with Nathan (Founder & Owner), who acts as our project manager. In addition, we’ve had email exchanges with two other people.
How did you come to work with Temper And Forge?
I found them through a Google search for top website design companies in Boston. We chose Temper And Forge because they’d won awards and ranked as one of the leading companies in the area.
How much have you invested with them?
We’ve spent around $25,000–$27,000.
What is the status of this engagement?
We started working together in May 2022, and the engagement is ongoing.
RESULTS + FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our leadership team is very happy with how the website turned out. How fast Temper And Forge completed the site has been a key benefit. Their effective communication is also outstanding; they understand what we want and run with it. Since we’re not actively running marketing campaigns, we don’t have metrics.
How did Temper And Forge perform from a project management standpoint?
They’re excellent at project management; it’s crazy how fast they’ve turned around the project. They’ve also been quick with the edits we’ve requested. Temper And Forge delivered the site a couple of days ahead of time to give us time for last-minute changes.
We use Monday.com for project management. As for communication, we use email and the occasional Google Meet call.
What did you find most impressive about them?
Temper And Forge excels at web design and does all the work for us; we only need to provide feedback and input. We were looking at another company that didn’t think they’d be able to meet our deadline. Discussing the project initially, I was on the phone longer with this other vendor than the entire time I’ve spent talking to Nathan.
Are there any areas they could improve?
No, there’s nothing they need to improve at this time.
Do you have any advice for potential customers?
I definitely recommend Temper And Forge! To get the most out of the engagement, I recommend being as upfront as possible and giving them a sense of your brand and what you’re all about. This way, they’ll be more on target. Initially, we gave them our pitch deck and pre-selected some images, which gave them a good idea of what we wanted.
Project URL:
foodberry.co
Engagement Length
May 2022 – Ongoing
Quality:
Schedule:
Cost:
Willing to refer:
Project Focus:
– WordPress
– Custom Development
– Site Speed Optimization
– ADA Compliance
– On-going development
