”“They have a good command of UX — they have a technical understanding of the data behind UX designs.”
Co-Founder & President, Construction Software Company
PROJECT FEEDBACK SUMMARY
The company is happy with Temper And Forge’s services. Internal and external stakeholders have been pleased with the site’s modern and clean design. Its navigation and UX design are also top-notch. The team manages the engagement well and communicates closely with the client through various tools.
OPPORUNITY // CHALLENGE
What challenge were you trying to address with Temper and Forge?
I hired Temper And Forge to build a website for us.
SOLUTION
What was the scope of their involvement?
Temper And Forge has used WordPress to build our website. It has basic functionality and menus. There’s a video on the landing page, and it has a contact us page. At present, the team also provides maintenance and hosting services for us.
What is the team composition?
We work with four people from Temper And Forge, including their founder who serves as our main point of contact. We’ve also worked with two of their designers. Their assistant keeps all notes and makes project plans.
How did you come to work with Temper And Forge?
I found Temper And Forge through Google.
How much have you invested with them?
We’ve invested around $12,000.
What is the status of this engagement?
We started the engagement in March 2022, and it’s ongoing.
RESULTS + FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve only recently launched the website, so we don’t have much quantitative data yet. However, the feedback that I’ve gotten from other people is that the website is clean and easy to understand and navigate. It’s modern-looking and looks great on mobile devices. It makes good use of fonts, and I’m generally happy with it.
How did Temper And Forge perform from a project management standpoint?
Temper And Forge has met our deadline and stayed on budget. To manage the project, they use Monday. To communicate, we use a mix of Teams, Zoom, Slack, and email.
What did you find most impressive about them?
They’re flexible and provide great advice on content, texts, and editing. That’s a good skill on their part. We’ve given them a lot of paragraphs, and they’ve created a lot of good content from those paragraphs.
On top of that, Temper And Forge definitely has a good eye for font usage. They have a good command of UX — they have a technical understanding of the data behind UX designs. As a result, the website isn’t designed randomly. Everything is intentionally structured based on data.
Are there any areas they could improve?
Weekly communication meetings, scheduled in advance would improve communication.
Do you have any advice for potential customers?
Show examples of existing sites you like to ensure your vision is clear.
Project URL:
floorcloud.com
Engagement Length
May 2022 – Ongoing
Quality:
Schedule:
Cost:
Willing to refer:
Project Focus:
– WordPress
– Custom Development
– Site Speed Optimization
– ADA Compliance
– On-going development
